We strive to provide you with a safe and friendly environment during your stay with us.
Our site managers are located onsite in the building across from the kitchen and are only too happy to assist with any issues during your stay. The site managers are first aid trained and their mobile phone number is 0437 513 717.
Emergencies
Please see noticeboard beside the kitchen for emergency contact numbers.
Dial 000
In any emergency, first call emergency services on 000. You can also use 112 from mobile phones if you find 000 does not connect.
AED – Automated External Defibrillator
An Automated External Defibrillator (AED) is available in the Dining Area on the wall beside the TV stand. It is important to use this machine as soon as possible in the event someone presents with any heart issues as this will increase the chance of survival. The Automated machine will determine if any shock is required so follow written and verbal instructions on the device. Have someone immediately call 000 to arrange an ambulance and medical help and contact the Site Manager. Both the 000 and site manager (house across from kitchen) or call 0437 513 717 will provide the AED access code.
First aid
If the situation is at all serious Seek Help (dial 000).
Contact site managers (house across from kitchen) or call 0437 513 717 if you need any assistance.
A first aid kit is located in the kitchen and all groups are required to bring their own first aid kits.
We also refer you to a series of St John First Aid Fact Sheets for what to do.
- Select your language
- Select fact sheet relevant to injury or condition
COVID-19
Please ensure your group practices good hygiene practices to ensure the health of all attending.
Report safety issues and brakages
Please advise us of any unsafe or dangerous situations you encounter at Riyala so we can address the issue to remove the risk. It is important to let us know of any accidents or near misses where someone was, or may have been, injured so we can replace any items used from the 1st aid kits.
Please report any breakages or broken items so they can be repaired for you or before our next guests arrive.
KidSafe NT
We are diligent to ensure that any children who come onto the property will not be put at risk of abuse or abused in any way. If we come to a reasonable belief that such abuse has occurred, is happening or likely to happen, then we will make a report to the Police or to the Child Protection Hotline.